Terms & Conditions

By using our website “mywebsite.co.za” and purchasing products or services from it, you agree to abide by the following terms and conditions.
GENERAL
We are free to alter or withdraw any part of My Website Name at any time without any form of notice.
My Website Name may also terminate this agreement and immediately remove, cancel or suspend access to and use of mywebsite.co.za upon breach of any part of these terms whatsoever.
These terms constitute the full agreement between you and My Website Name and may only be amended in writing.
By purchasing, you agree that all details you provide to My Website Name for the purpose of ordering or purchasing goods or services are correct,  and that there are sufficient funds to cover the cost of the goods or services ordered.
By browsing and/or purchasing via our website or an affiliated website, you confirm that you are not a law enforcement officer, government agent or informant and you are not in any way entering this site for the purpose of gathering information for the purpose of prosecuting the owners or representatives of My Website Name. To become a member of  My Website Name you must first register and choose a username and password. You are responsible for all actions taken under that username and password and shall only use the site under your own username and password. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. You are solely responsible for the security and confidentiality of your username and password. My Website Name reserves the right to cancel or suspend any accounts without notice.
Due to the nature of the internet there may be interruptions to services or website availability due to repairs, maintenance, or the introduction of new services. We will naturally try to minimise these instances and strive to avoid any “down time”.
My Website Name and it’s content may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.
In the result of any waiver in respect to our terms we reserve the right to hold all terms relevant in the future.
CUSTOMER SERVICE
If you would like help ordering, or would like further information on any part of our products or services please contacts us via any of the following methods:
e-mail: info@mywebsite.co.za
PURCHASING
You can purchase any of our products or service via any of the following methods:
Place an online order on mywebsite.co.za and pay via Payfast.
Once your order has been placed and completed online, you will be sent an automated e-mail confirmation of your order. This e-mail is generated by the website and does not mean that we can definitely meet your order. It simply confirms that your order and all relevant details were received and are progressing through our system.
View our shipping policy page for more details about orders & delivery.
All purchases are non-exchangeable, non-refundable and non-transferable.
My Website Name may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights.
Every order is treated as individual and will be processed as such.
Any defective, damaged or incorrect orders shipped will be replaced or refunded according to out terms and conditions ONLY if we are notified within 24 hours of receiving your order and it is reasonable to do so.
All products and services are subject to availability. My Website Name endeavours to keep accurate stock levels however in the event of an item being out of stock it will be deleted from your order or replaced with a similar product. If the item purchased is still required and a similar replacement cannot be found we will retain the order until such time that the item ordered comes back into stock.
PRICING & PAYMENT
All prices seen on the website are final. Any pricing errors will result in you order being suspended until which time we can contact you via the methods provided. In the instance that we cannot contact you, we will render the order cancelled and all payment refunded as per terms and conditions.
All payments are taken in ZAR (SA Rand).
Products are only available for delivery within South Africa.
All orders must be paid for in full before any goods will be shipped. All products are subject to availability and remain the property of My Website Name until paid for in full.
My Website Name does not share any information (personal or financial) with any third party.
No credit card data is stored or kept by us and we do not have access to that information.
My Website Name may on occasion require a credit check for orders of a substantial nature or where insufficient details have been provided. This may result in your order being delayed until the checks can be completed.
My Website Name only accepts payments via FastPay.
RETURNS
Please note that all returns for either unwanted or damaged/faulty goods must be confirmed by My Website Name by e-mail. Any goods sent back without prior consent from My Website Name will be sent back at your cost.
All returns are the responsibility of the customer until they reach My Website Name.
Products have to be completely unopened and also be in there original packaging & all original seals left intact. If on receipt the goods are faulty then please contact us within 24 hours of receipt.
FAULTY PRODUCTS / DAMAGED ITEMS
Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.
RECEIVING ORDERS (SA)
Goods should be with you within 3 working days. If goods do not arrive within 4 working days, please notify us immediately.
View our shipping policy page for more details about orders & delivery.
CUSTOMER COMMENTS
Users of this website may post reviews, comments, and general content via our community forums and galleries as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Please note that any unpermitted content may be subject to review by My Website Name and consequently may be deleted and action taken against the offender.
Please also note that the community pages of My Website Name consisting of our forums and user galleries, are largely un-moderated. The comments and pictures posted there do not represent the views or beliefs of My Website Name, staff or subsidiaries. All content is the responsibility of the individual poster.
GUARANTEE
If you are not satisfied with any of the products delivered, please notify us within 24 hours, and return the goods to us.
Please send products back as they were received. We will not replace any products after 3 days.
If product cannot be replaced we will give you a credit note or a refund. The guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions.
CUSTOMER DATA PROTECTION
We store and process customer data in accordance with the current legal requirements of the data protection law, the telecommunications laws and the teleservices protection law.
OTHER TERMS
All other products including smoking accessories advertised or sold within this website are expressly intended for ornamental purposes, or for use with legal smoking products or other lawful purposes. My Website Name does not condone or encourage the use, supply or production of illegal drugs or controlled substances in any way whatsoever. All videos on this site were filmed using legal smoking mixes. My Website Name does not accept liability for any of the opinions expressed in, or content of product reviews, blogs or other comments, or photographs and the fact that any of the same are displayed on the website does not constitute or imply the endorsement, recommendation, or favoring by My Website Name, or any subsidiary, or employee there of with regard to the content of the product reviews or other customer comments on our website.